What our Customers Really Think of Us.
- Published: 07 August 2016 07 August 2016
- Hits: 2108 2108
We wanted to know just what our customers thought about us and, because we are confident in the quality of our work and our team, we asked them straight. “Truthfully, what did you think of Leslie Cornell Building Restoration?” and they answered…….
Here are just a few……..
“After weeks of worries, discussions and research, we finally found out what we needed. These walls were crying for Cob and Lime specialists! Leslie came to visit us to assess the work. His confidence and knowledge was a breath of fresh air and exactly what we need. We could not wait for them to start the work. LCBR are driven by the quality of their work and customer satisfaction. The overall experience was the best we had from a trade company ever; on time, efficient, knowledgeable, polite and always very responsive. It was just great to see photos of the progress on site, uploaded every evening on the cloud. What a brilliant way to communicate with your customers about progress. Their work has transformed our walls; exposed beams, re-pointed chimney breast, beautiful cob and lime plaster finish. Our cottage has now re-gained is full history and glory. They are Specialists.”
“Leslie Cornell Building Restoration have carried out the re-plastering and re-pointing of my house in a manner beyond all expectation. The work was carried out with meticulous attention to detail and by people who clearly were experts in their field and with a pride and knowledge of what was required”
“It was an absolute pleasure having Leslie and his team of passionate apprentices on site for the week. Every day the site was left clean and tidy and at the end of the project all the render was bagged and removed. They cleaned and washed the site so well you would hardly have known they were there. The exposed wall looks fantastic and we would not hesitate in using Leslie for future work at our home or recommending him for potential clients.”
“I had never dealt with grade II listed building repairs before, but you made the whole process easy, advising on and obtaining the relevant planning and listing permissions. All the work was done during my working hours, but you kept me informed of progress throughout.”
“We would recommend Leslie Cornell Building Restoration to anyone looking for someone to undertake renovation work on an old cob cottage like ours. For us, having this work done was a daunting prospect but we need not have worried. From the initial site visit onwards, when we first met Leslie, we knew we had made the right decision. Leslie’s enthusiasm and knowledge of cob building was immediately apparent and we found ourselves seeing our old home with fresh eyes! Once underway, the work proceeded quickly and efficiently. There was no mess, virtually no noise and we were kept informed at every step of the way. We feel completely confidant that the work was carried out to the highest standard and we would like to say a big thank you to Leslie and his team.”
To say we were overwhelmed with the response is an understatement. We have enjoyed working with every one of our clients and we thank them unreservedly for their wonderful, kind comments.
To read more of our feedback visit our Testimonial Page.
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